Privacy Policy
bigsmileonface.com respects your privacy and takes your
online safety seriously. In order to provide you with the best products,
efficient customer service, and timely updates, we record a variety of information
from your visit to our site. To better protect your privacy, we provide the
notice below explaining our online information practices and the choices you
can make about the way your information is collected and used.
bigsmileonface.com's privacy policy
thank you for accessing the website ("site") of bigsmileonface.com,
limited. ("bigsmileonface.com," that's us). We respect your privacy and want
to protect your personal information. To learn more, please read our privacy
notice.
This privacy notice explains how we collect, use, and (under
certain conditions) disclose your personal information. This privacy notice
also explains the steps we have taken to secure your personal information.
Finally, this privacy notice explains your options regarding the collection,
use, and disclosure of your personal information. By visiting our site, you
accept the practices described in this notice.
This privacy notice applies only to this site. This privacy
policy does not necessarily apply to our offline collection of your personal
information. Please see below for details. We are not responsible for the
content or privacy practices on any non-bigsmileonface.com website to which this site
links or that links to this site.
Information collection and use
1. information collection. We collect information from you in
several different ways on this site. One goal in collecting personal
information from you is to provide an efficient, meaningful, and customized
experience. For example, we can use your personal information to:
* help make this site easier for you to use by not having to
enter information more than once.
* help you quickly find information, products, and services.
* help us create content on this site that is most relevant
to you.
* alert you to new information, products, and services that
we offer.
(a) registration and ordering. Before using
certain parts of this site or ordering products, you must complete an online
registration form. During registration, you will be prompted to provide us with
certain personal information, including but not limited to your name, shipping
and billing address(es), phone number, email address, and credit card number.
In addition, we may also ask you for your country of residence and/or your
organization's country of operation, so that we can comply with applicable laws
and regulations, and for your gender. These kinds of personal information are
used for billing purposes, to fulfill your orders, to communicate with you
about your order and our site, and for internal marketing purposes. If we
encounter a problem when processing your order, we may use the personal
information you provide us with to contact you.
(b) email addresses. Several locations of the site permit you
to enter your email address for purposes including but not limited to: to
register for free promotional notices; to request us to notify you when we
receive a new brand, or new product style; to sign up for our email newsletter.
Your participation in a contest is completely voluntary, and you may choose
whether to participate and disclose information to us. We use this information
to notify contest winners and to award prizes. We may post the names and cities
of contest winners on our site.
(c) cookies and other technology. Like many sites, this site
employs cookies and web beacons (also known as clear gif technology or
"action tags") to speed your navigation of the site, recognize you
and your access privileges, and track your site usage.
(i) cookies are small pieces of information that are stored
as text files by your internet browser on your computer's hard drive. Most
internet browsers are initially set to accept cookies. You can set your browser
to refuse cookies from websites or to remove cookies from your hard drive, but
if you do, you will not be able to access or use portions of this site. We have
to use cookies to enable you to select products, place them in an online
shopping cart, and to purchase those products. If you do this, we keep a record
of your browsing activity and purchase. This site's cookies do not and cannot
infiltrate a user's hard drive to gather a user's confidential information. Our
cookies are not "spyware."
(ii) web beacons assist in delivering cookies and help us
determine whether a web page on this site has been viewed and, if so, how many
times. For example, any electronic image on this site, such as an ad banner,
can function as a web beacon.
(iii) we may use third-party advertising companies to help us
tailor site content to users or to serve ads on our behalf. These companies may
employ cookies and web beacons to measure advertising effectiveness (such as
which web pages are visited or what products are purchased and in what amount).
Any information that these third parties collect via cookies and web beacons is
not linked to any personal information collected by us.
(d) log files. As is true of most websites, the
site server automatically recognizes the internet url from which you access
this site. We may also log your internet protocol ("ip") address,
internet service provider, and date/time stamp for system administration, order
verification, internal marketing, and system troubleshooting purposes. (an ip
address may indicate the location of your computer on the internet.)
(e) age. We respect children's privacy. We do
not knowingly or intentionally collect personal information from children under
age 13. elsewhere on this site, you have represented and warranted that you are
either 18 years of age or using the site with the supervision of a parent or
guardian. If you are under the age of 13, please do not submit any personal
information to us, and rely on a parent or guardian to assist you.
(f) product reviews. You may choose to submit a
product review. If you post a review, we will ask for your email address and
geographic location. If you submit a review, your geographic location will be
visible to other users (your email address will be kept private). Also, any
personally identifiable information that you submit as part of the review can
be read or used by other visitors to the site. We are not responsible for any
personally identifiable information that you choose to submit as part of your
review. We believe you can post a helpful review without disclosing any
personal information.
Data security
this site incorporates physical, electronic, and
administrative procedures to safeguard the confidentiality of your personal
information, including secure sockets layer ("ssl") for all financial
transactions through this site. We use ssl encryption to protect your personal
information online, and we also take several steps to protect your personal
information in our facilities. Access to your personal information is
restricted. Only employees who need access to your personal information to
perform a specific job are granted access to your personal information.
Finally, we rely on third-party service providers for the physical security of
some of our computer hardware. We believe that their security procedures are
adequate. For example, when you visit our site, you access servers that are
kept in a secure physical environment, behind a locked cage and an electronic
firewall.
While we use industry-standard precautions to safeguard your
personal information, we cannot guarantee complete security. 100% complete
security does not presently exist anywhere online or offline.
Opt out/corrections
upon your request, we will (a) correct or update your
personal information; (b) stop sending emails to your email address; and/or (c)
disable your account to prevent any future purchases through that account. You
can make these requests at the customer information section, or by telephoning,
or emailing your request to bigsmileonface.com customer support department at our email
please do not email your credit card number or other sensitive information.
Offline collection, use & disclosure of information
as you might expect from bigsmileonface.com, the majority of
information that we collect is obtained through our site, and this privacy
policy applies only to that online collection of personal information. We also
try to protect the privacy of you personal information that is collected
offline. For example, customers may call us to place an order or to ask
questions. During the call, we will ask only for the personal information we
need in order to place the order or to answer the question. When we need to
store information (such as order information), we will enter it into our
database through ssl encryption (see the data security section above for more
information). There are other ways we could learn of personal information
offline (for example, we suppose someone could send us a letter including some
return address information), and this policy does not discuss or try to predict
all of those methods or uses. As mentioned, we primarily sell merchandise, not
information, and we will try to treat offline collection, uses, and disclosures
consistently with our relevant online practices.
Updates to this policy
if we change or update this privacy notice, we will post
changes and updates on this site so that you will always be aware of what
information we collect, use, and disclose. We encourage you to review this
privacy notice from time to time so you will know if the privacy notice has
been changed or updated. If you have any questions about the privacy notice,
please contact us .